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Why is my 2021 Audi A3's start-stop system not working?

I recently purchased a brand new Audi A3 and noticed that the start-stop system, which is supposed to save fuel by shutting off the engine when stopped, is not functioning. How can I fix this issue?

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The start-stop system in the Audi A3 can be affected by various factors, such as a weak battery or malfunctioning sensors. It is recommended to have the car's battery and sensors checked by a certified mechanic to determine the root cause of the issue.

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