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What causes the MMI to freeze in 2018 Audi A3?

When using the navigation or media in my 2018 Audi A3, the MMI screen sometimes freezes and becomes unresponsive. What could be causing this issue and how can I fix it?

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This issue may be caused by an outdated software version in the MMI. Try updating the software to the latest version to see if this resolves the freezing issue.

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