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How to troubleshoot the navigation system in my Audi A3?

I recently purchased a used Audi A3 and the navigation system seems to be malfunctioning. How can I troubleshoot this issue?

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First, try resetting the navigation system by pressing and holding down the power button for 10 seconds. If this does not solve the issue, check to see if the GPS antenna is properly connected. If it is, the next step would be to check for any software updates through the manufacturer's website.

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