How to troubleshoot the freezing issue in my Audi A2's infotainment system?

My Audi A2's infotainment system often freezes while driving, making it impossible to change the settings or use any controls. How can I troubleshoot and fix this issue?

It might be due to a software glitch. Try updating the system to the latest version or perform a factory reset. If the problem persists, try contacting your dealership for further assistance.

Sometimes, the freezing issue can be caused by a faulty connection. Check all the cables and ports connecting the infotainment system to your car's power source and make sure they are clean and secure.