How to troubleshoot a malfunctioning infotainment system in the Audi A7?

I recently bought an Audi A7 and the infotainment system is not working properly. Sometimes it freezes, other times it takes a long time to respond to commands. What could be causing this issue and how can I fix it?

First, try resetting the infotainment system by pressing and holding the power button for 10 seconds. If the issue persists, it could be due to outdated software. Check for any available updates and install them. Also, make sure that all USB devices are disconnected from the system, as they can sometimes cause glitches.

If updating the software doesn't solve the issue, it could be a hardware problem. You may need to bring your car to a dealership or a certified mechanic for further diagnosis and repair. Also, make sure to keep the car clean and avoid any spills or damages to the infotainment system.