How to troubleshoot Audi MMI touchscreen freezing

I have been experiencing issues with my Audi MMI touchscreen freezing. It happens randomly and I'm not sure what's causing it. When it happens, I can't use any functions on the screen. How can I troubleshoot this issue?

First, try restarting your car's MMI system by holding down the power button for 10 seconds. If that doesn't work, check for any software updates for the MMI system. Sometimes outdated software can cause freezing issues.

It could also be a hardware issue with the touchscreen itself. Check for any physical damage or debris on the screen. If necessary, bring it to a certified Audi technician for further diagnosis.