How do I troubleshoot the virtual cockpit in an Audi A4?

I recently bought a used Audi A4 with a virtual cockpit display, but I can't seem to get it to work properly. How can I troubleshoot this issue and fix it?

Make sure that the virtual cockpit is properly connected to the car's computer system as a loose connection may cause it to malfunction. If everything seems to be connected properly, try resetting the virtual cockpit by holding down the 'MENU' and 'VIEW' buttons for 10 seconds.

Check for any updates for the virtual cockpit software. Often, software updates can fix bugs and improve performance. You can find and install updates through the 'OPTIONS' menu on the virtual cockpit display.